Cover of the collection of reports
This article is written in Russian by Alina Merzliak, PhD. The article was published in the collection of reports of the St. Petersburg State University of Economics Conference “Information Technology in Business”, held in UNECON 19-20 June 2013 .
From the article annotation:
In this article main reference models of companies’ and supply chains’ business processes are reviewed and customer-oriented model of value chain based on logistics principles is proposed. The author has created general model of logistics system management automation in regard to taking customer-oriented approach on each stage of the value chain. Based on the suggested approach the scheme of Supply Chain Management automation is developed. (more…)
